·         Project lead for transfer of IT assets and contracts from customer to service provider as part of a worldwide outsourcing [world leading catering company]

·         Analysis of the data centres of a national health insurance organisation 
[one of largest German health insurance companies]

·         Development of a Due Diligence toolset and workbook for IT projects
[management consultancy]

·         Due Diligence and consolidation analysis of IT services of companies acquired in middle and eastern Europe
[international energy utility company]

·         Concept and development of an evaluation model for proposals and candidates within tender processes for provider selection 

·         Commercial project lead for location move of entire IT infrastructure
[leading coffee distributor and retailer]

·         Deputy project lead for outsourcing migration and transition for desktop-, server,- and network services
[leading tourism company]

·         Drafting of service descriptions and tender documents including SLAs and base case calculations for various IT services

·         Accompaniment of tender process for worldwide corporate network (WAN  MPLS, VPN, RAS, Internet, Security)  
[leading international sea and freight logistics company]

·         Drafting of contract documents and calculation of IT services

·         Conception and implementation of service level reporting, process design and implementation for client and IT management as part of an outsourcing
[Revenue accounting company of a leading airline]

·         IT controlling of operations of client-/server-network infrastructures for a service provider

·         Project lead for agreement and drafting of international service descriptions, work orders, service products and service levels as part of a worldwide outsourcing
[world leading catering company]

·         Resource planning and deployment of consultants and service technicians
[Value added reseller and system integrator]

·         Process optimisation of IT procurement, asset management and leasing contract management
[IT service company of a leading airline]

·         Monthly service charging and service level management for various accounts
[IT service provider]

·         Introduction of service charging models for IT outsourcing services

·         Economic analysis of data centre consolidation and study of establishment of a data centre operations company

·         Economic analysis of IT outsourcing situations (various industries)

·         Economic comparison of leasing vs. purchasing of end-user equipment (electronic workplaces)
[leading insurance company] 

·         OLAP analysis of system data and system­ tools for reporting of SLAs

·         Project team work for europe-wide introduction of SAP R/3 (PS module)
[IT service provider and system reseller]

·         Database development using Lotus Notes for internal workflow and service process administration

·         Introduction of software enabled asset ­management­ processes
[IT service provider]

·         Commercial controlling of end-user device leasing contracts as part of an outsourcing

·         Calculation of service product prices within client-server and application operation for the IT controlling department
[leading publishing company]